Returns & Exchanges

At CONTROL, we stand behind the quality of our high-performance electronics and offer a 30-day window for hassle-free returns or exchanges. If your device isn't meeting your technical standards, we are committed to making it right.

Return Process

• 1.
  Initiate Request

  Log into your CONTROL account and select the order you wish to return to receive an automated Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Device

  Securely place the item in its original packaging, including all cables, manuals, and accessories to ensure a full refund eligibility.

• 3.
  Ship It Back

  Attach the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection

  Once our technicians verify the hardware condition, your refund or exchange will be processed within 3-5 business days.